Customer Help

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Answer

The Hemp Bouquet handwoven vintage hemp rug measures 9 feet 2 inches (280 cm) in length and 5 feet 7 inches (170 cm) in width, covering an area of 51 square feet (4.7 square meters). It weighs approximately 20.72 pounds (9.40 kilograms), making it a substantial yet manageable addition to your home decor.

The motifs on our vintage hemp rugs, such as the intricate diamond patterns, carry cultural and historical significance. In Anatolian weaving traditions, diamonds often symbolize protection and good fortune. These motifs add a touch of history and culture to your home, making the rug a conversation starter and a piece of art.

Yes, our vintage hemp rugs are crafted from sustainable materials, including hemp and handspun goat hair. The production process has a low carbon footprint, making these rugs an excellent choice for eco-conscious consumers. By choosing a vintage rug, you also contribute to reducing the demand for new resources, further minimizing environmental impact.

We offer a flexible returns policy. If the rug doesn't meet your expectations, you can exchange it or receive a full refund within 30 days of purchase. Your satisfaction is our priority, and we strive to provide a seamless shopping experience.

'Vintage' rugs typically refer to items aged 20 to 100 years, blending historical artistry with contemporary appeal. 'Antique' rugs are over 100 years old and are often considered collectibles due to their age and rarity. Both types bring historical and aesthetic value, making them cherished additions to any home.

Imperfections in vintage rugs are not flaws but rather a testament to their authenticity and handcraftsmanship. These slight irregularities and color variations add to the rug's character and charm, making each piece unique and special.

Each vintage rug undergoes a meticulous revival process, including handpicking for quality, traditional cleaning methods, and skilled restoration. This ensures that the rugs are not only clean and hygienic but also retain their authentic vintage charm and durability.

To maintain the pristine condition of your vintage hemp rug, vacuum it once a week using a suction attachment. Flip and rotate the rug annually to ensure even wear. Every 3-5 years, have it professionally hand-washed with a pH-balanced shampoo. For spills, blot immediately with a clean, dry cloth and avoid adding water or cleaning solutions. For severe stains, consult an Oriental rug specialist.

The Hemp Rug handwoven vintage hemp rug is a one-of-a-kind piece crafted by skilled Anatolian village women. Each rug features unique cultural motifs and intricate designs that reflect the rich heritage of the region. Made from sustainable hemp and handspun goat hair, these rugs are not only eco-friendly but also incredibly durable, ensuring they stand the test of time.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We currently offer the following shipping methods:

Standard Shipping: All products ship via UPS, USPS Ground. Oversized items are not included in standard shipping. Delivery Times:
In-stock items: 3-16 business days. Estimated delivery time will be calculated at checkout."
Faster Shipping: Available during non-peak times. 3-4 day shipping window (oversized items 8x10 and larger rugs excluded). The delivery charges are calculated based on weight at checkout. No signature required. Shipping timelines are provided at checkout. Orders placed by 12 pm EST will ship the same day. Please note, expedited shipping is not available after your order is placed. Weather and carrier delays may affect arrival times.
Oversized Ground Shipping: The delivery charges are calculated based on weight at checkout for oversized items (including 8x10 and larger rugs). No signature required. Faster shipping is not available for oversized items. Oversized items ship within the U.S.A., excluding Alaska and Hawaii.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.